Datatel's Quality Milestones

We are proud of Datatel’s achievements along the continuous quality improvement journey. In 1997, Datatel was the recipient of the premiere quality award for service companies in the Commonwealth of Virginia – the U.S. Senate Productivity and Quality Award (SPQA) Medallion of Excellence.

Additional quality milestones over the years:

2001 to Present

Revised the Datatel core values and basic
Created a director position focused on corporate continuous improvement
Datatel submitted its first Malcolm Baldrige National Quality Award application
Received the National Capital Business Ethics Award from The National Capital Chapter of the Society of Financial Service Professionals
Selected by Washingtonian Magazine as one of the "Top 50 Places to Work" in the Washington, DC metro area
Established corporate committee to further strengthen internal communications for all Datatel employees

1998 to 2000

Datatel joined the Continuous Quality Improvement Network (CQIN) and hosted its first Baldrige-based Board of Examiners Training
Ninety-eight percent of Datatel employees completed the Employee Survey – providing valuable feedback used to drive improvements
Established key employee satisfaction metrics
Expanded survey and advisory committee channels for client feedback

1995 to 1997

Awarded the SPQA Medallion of Excellence
Twice awarded the SPQA Plaque for Outstanding Achievement
Established a formal CI structure within Datatel

1992 to 1994

Awarded the SPQA Plaque for Outstanding Achievement
Awarded the Bronze Award in the IBM Mark of Quality review process
Reviewed and adapted the IBM Process Management Program
All Datatel employees received formal CI training
Created the Datatel Basics program, a list of 20 corporate guidelines for both team and individual efforts