Datatel Colleague Communications Management

Colleague Communications Management enables you to easily track correspondence (emails and direct mailings), telephone calls, personal visits, and other contacts with individuals or organizations. The solution fully integrates and automates all aspects of an institution’s correspondence across the entire Datatel Colleague product suite.

Communications Management ensures efficient and economical management of documents sent and received from Instructional Management, Enrollment Management, Human Resources, Campus Life, Institutional Advancement, and other heavy correspondence areas.

Communications Management Features:

• Manages and coordinates mailings from all areas of the institution
• Maintains a complete history of correspondence and other contacts with prospects, students, employees, and vendors
• Automates alerts to students enrolled in a specific program when the degree requirements for that program are changed or updated
• Develops customized correspondence tracks, identifying specified mailing dates, expected return correspondence, and subsequent mailings
• Monitors the success of mailing campaigns
• Processes large batches of correspondence quickly and easily, with personalized salutations and other variables within emails and letters
• Tracks all incoming correspondence, noting received documentation and generating reminders for missing information
• Organizes and controls printing on host or PC-based word processors
• Interfaces with word processors and list processors
• Generates mass mailing lists based on data contained in Colleague or from outside sources
• Maximizes your postal budget with bulk mail features and the elimination of duplicate mailings