Managed Services for Higher Education

Leveraging Datatel Domain Expertise to Enable Institutions to Do More With Less

Vinny Zicolello, CIO at Hudson County Community College, discusses how they reduced their total cost of ERP ownership by 20% using Datatel Managed Services.

IT organizations in higher education are under continual pressure to improve staff and student satisfaction while operating more efficiently than ever before.  Meeting those expectations is impossible when you don’t have enough people with the highly specialized expertise needed to deploy and support strategic enterprise applications. 

With Datatel Managed Services, Datatel takes on specific tasks related to operating its solutions to assist the IT staffs of higher education institutions.  This frees up IT departments from the burden of tactical operations to focus on strategic activities that accelerate institutional effectiveness.

Service Packages To Complement Higher Education IT Departments

Our flexible managed services packages provide a range of options, from basic remote application support to complete off-premise SaaS delivery. Institutions can now easily leverage over 30 years of Datatel higher education expertise in addition to investments in infrastructure, tools and processes that are honed for managing Datatel applications.

Datatel Managed Services provide you the following benefits and more:

• Offload responsibility for managing technology
• Alleviate staffing limitations
• Accelerate ROI
• Boost student and staff satisfaction

When you put Datatel Managed Services to work for your institution, you can refocus your in-house resources on other strategic initiatives.

Datatel Managed Services Packages:

• Silver
  Datatel remotely applies upgrades and updates to Datatel applications.
• Gold
  Datatel proactively monitors and manages Datatel applications and supporting infrastructure with remote team.
• Platinum
  This package includes offsite hosting and full administration of Datatel applications and supporting infrastructure.
• Optional On-Campus Services
  Datatel experts augment staff and provide on-site support for Datatel applications and reporting.

The Datatel Managed Services Difference

Datatel is a clear industry leader in ERP solutions for higher education. Leveraging Datatel’s extensive experience, institutions can now gain unparalleled efficiency in deploying and managing Datatel applications, while improving student and staff satisfaction. Plus you have the flexibility to choose the level of service that’s right for you—and to migrate between services options to meet changing staffing and budget requirements in the future.